BTS PORT DOUGLAS PTY LTD:
15% cancellation fee is applied for all tours cancelled with more than 48hrs notice of tour departure.
50% cancellation fee is applied for tours cancelled between 12 and 24hrs prior to departure.
No refund for no shows or less than 12 hours notice of cancellation.
Full refund provided if tour or transfer is cancelled by operator.
Go West Tours:
Guest cancellation of any tour, in less than 48 hours prior to tour departure time will result in a 50% refund of tour farepaid. Cancellation within 24 hours of tour departure or failure to take up a tour will result in a total forfeiture of the tour fare.
Blazing Saddles Adventures:
Cancellations 24-48 hours prior to date of travel - 50% refund.
We regret to advise that there are no refunds for cancellations less than 24hours prior to date of travel.
Captain Cook Cruises:
All cancellations are subject to an AUD$50.00 administration fee per person. Cancellation requests must be made in writing, and we strongly suggest the use of registered mail or fax. Cancellations received inside 60 days of sailing will be subject to cancellation charges at the following rates:
30-59 days; AUD$200.00 pp deposit.
within 15-29 days; 50% of fare.
14 days or less; 100% of fare.
no-shows at sailing; 100% of fare.
Cancellation fees, less the administration fee may be applied to another cruise if completed within 12 months of original booking.
Rhythmboat Cruises Sydney Harbour :
Please note that once booked and paid for, 100% cancellation fees apply.
Australian Day Tours:
DAY TOURS
路 Tours cancelled within 48 hours will incur a 50% fee.
路 If cancelled within 24hrs of travel or passengers Fail to Load 100% cancellation fee applies.
. Concession Fares - Valid for Australian and New Zealand Pension and Senior Card Holders.
ACCOMMODATED/OVERNIGHT TOURS
路 A $150 cancellation fee applies for accommodated tours cancelled 3 days or more prior to departure.
路 Accommodated Tours cancelled within 3 days of departure will incur a 50% cancellation fee.
路 100% cancellation fee applies if cancelled within 24hrs of departure or if passengers fail to load.
Jungle Tours:
Day Tour Bookings cancelled within 24 hours of departure (or no shows) will incur a 100% cancellation fee.
Tour of 2 or more days, cancelled within 72hrs of departure (or no shows) will incur a 100% cancellation fee.
for Wine or Reason:
If a cancellation of a Wine Tour occurs outside of 30 days form the Tour departure date a full refund will be given,
Cancellation inside of 15-30 days will incur a 50% cancellation fee,
Within 14 days of departure 100% cancellation fees will apply.
Cairns Adventure Group:
50% Refund within 48 hours no refund if within 24 hours of departure
Wildlife Coast Cruises:
Due to possible schedule amendments, we advise to check with our office before planning your itinerary.
Wildlife Coast Cruises reserves the right to cancel at short notice. If you wish to cancel your cruise, a 20% cancellation fee will apply. Cancellations within 48 hours of scheduled departure receive no refund. Some cruises may be cancelled due to weather, insufficient bookings or special events. In the event of this, an alternative cruise will be offered. If this is not possible, then at the discretion of management a refund will be considered.
Vagabond Cruises:
Minimum 14 days notice is required for a full refund to apply, there's no refunds for cancellations after this period, change of mind or no shows on the day of the cruise. Pre- Booking is essential.
鈥hild rate = 5-14 yrs
鈥oncession rate = Australian seniors/pensioners & full time students
鈥amily rate = 2 adults + 2 children
鈥ull payment is due on booking
鈥here is no refund for no shows
鈥ickets & monies are non-refundable & non-transferable unless the cruise is cancelled
鈥 3% credit card fee will apply if you have paid by AMEX/DINERS credit card
鈥our ticket is valid for the day of the booking only
鈥lease arrive at departure point 15 minutes prior to departure time
鈥urcharge will apply on Public Holidays
鈥pecial Cruises, Prices and Terms & Conditions apply for 25th, 26th & 31st December & 26 January
Example Tour Company:
100% if cancelled 12 hours or less from departure day.
River City Cruises:
24 Hour Notice
Jump Tours:
Jump Tours charges fees for cancellation by the customer depending on the time left before departure:
30 Days - 14 Days before departure: 25% of tour price
13 Days - 48 hours before departure: 50% of tour price
Less than 48hrs before departure: 100% of tour price
SEIT Outback Australia:
FIT Tours
50% - within 72 hours
100% - Less than 48 hours
Extended Touring
50% - within 5 days
100% - within 72 hours
Hartleys Crocodile Adventures:
Cancellation Policy
Packages with transfers, meals or personalised wildlife experiences:
Outside of 24 hours - no charge.
12 - 24 hours before arrival - 50% charge.
Less than 12 hours before arrival - 100% cancellation fee applies.
Sydney Pearl Cruises:
No refunds provided for cancellations.
Blue Mountains Explorer Bus:
All online bookings are fully refundable until the day of travel.
iWander Tasmania:
Cancel up to 24 hours in advance for a full refund
Explore Australia:
Explore Australia will not be held responsible for guests failing to familiarise themselves with the booking terms and conditions.
Cancellations within 48 hours or failure to board on the day of tour, will result in 100% full fare forfeiture.
No changes can be made within 48 hours of departure; however, you can transfer your booking to another person, and we must be advised of the name change.
Tours To Go:
Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.
I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.
