Go West Tours:
Guest cancellation of any tour, in less than 48 hours prior to tour departure time will result in a 50% refund of tour farepaid. Cancellation within 24 hours of tour departure or failure to take up a tour will result in a total forfeiture of the tour fare.
Rhythmboat Cruises Sydney Harbour :
Please note that once booked and paid for, 100% cancellation fees apply.
AUSTRALIAN NATURAL TREASURES TOURING:
Full amounts are payable for ‘no shows’ or cancellations less than 24 hours from departure. Cancellations less than 1 week before departure we will incur a charge of 50%. More than one weeks notice will incur no charge.
Where a private cottage has been booked as part of a cancelled booking, the whole charge will apply if less than 3 days notice is given, unless the cottage is able to be resold.
Australian Sunset Safaris:
* Time, Tides, and Weather Permitting
Sunset Safaris makes every effort to include ALL activities and destinations listed. However due to the extreme nature of Fraser Island and Rainbow Beach, and weather unpredictability in general, some activities are subject to Tide, Time, and Weather factors, and the tour operator cannot be held liable due to these factors.
CANCELLATION POLICY DUE TO STRONG WINDS (Great Barrier Reef)
Occasionally strong winds will cause the cancellation of the boat that takes us to the Great Barrier Reef. The tour operator will always endeavour to cancel or postpone the excursion to the Town of 1770 before time of departure if winds are too strong. However, due to the unpredictability of winds, we may arrive at the Town of 1770, and be told by the boat company that the trip has been cancelled. In the uncommon event that this occurs, the tour operator will refund the total sum of the purchase price of the Boat ticket and reef tax ($170) at the town of 1770. A range of other activities such as snorkelling and diving in sheltered waters, sea kayaking, surfing, amphibious vehicle rides, and much more may be arranged by the tour operator staff at 1770, and these optional activities are then payable by the customer.
CUSTOMER CANCELLATIONS
Cancellations with less than 24 Hours notice incurs a 100% cancellation fee.
Cancellations with less than 72 hours, but not less than 24 hours, incurs a 50% cancellation fee.
Cancellations with less than 7 days notice, but not less than 72 hours notice incurs a $25% cancellation fee.
Cancellations not less than 7 Days notice will incur a 5% cancellation fee (administrative processing).
All customer cancellation incur a further Tours To Go cancellation fee.
Cairns Adventure Group:
50% Refund within 48 hours no refund if within 24 hours of departure
Exemplar Coaches & Limousines:
No penalty outside 24 hours. 100% within 24 hours.
Bunyip Adventure Tour:
Passenger cancellation/date change of any tour, in less than 48 hours but more than 24 hours prior to a departure time will result in a 50% refund of money paid. Cancellation within 24 hours of tour departure or failure to take up a booked tour will result in a 100% forfeiture of the tour fare. Please note also that a “cancellation” includes a change to the date of a tour booking that requires the original booking to be cancelled.
Adelaide Sightseeing:
Cancellation of a booking, or part thereof will incur the following fees:
· More than 30 days before departure - $50 per person
· Between 7 & 30 days before departure - $50 per person or 50% of total cost whichever is greater
· Less than 7 days before departure - $50 per person or 80% of total cost whichever is greater
· Within 24 hours of departure - 100% of total cost
No refunds will be made for services not availed once travel has commenced. All refund claims must be made in writing.
Amendment Fees: Due to the complexity, staff time & communication costs of the booking process, a charge of $22 (incl GST) may apply to each modification made after the original booking.
Melbourne Shopping Experiences:
1) Please advise Outlet Shopping Tours within 72 hours of a tour departure of any change or cancellation to avoid a cancellation fee of 25%
2) No-shows & tours cancelled within 48 hours of an Outlet Shopping Tour departure time will not be refunded
SNBT Tours of the Home and Away film set:
It is compulsory for the customer to reconfirm tours at least 24 hours prior to travel. Failure to do so may result in the booking being cancelled. Cancellations will not be accepted via telephone. Cancellations must be in written form or via email.
SNB Australia reserves the right to charge cancellation fees for the following:
Cancellation 48 hours - 3 days prior to departure: 25% of tour price. Cancellation 24 hours - 48 hours before departure: 50% of tour price. Cancellation within 24 hours of departure or no show: 100% of tour price
SNB Australia reserves the right to alter the itinerary or cancel a tour without notice as may be found necessary for any reason whatsoever including, but not limited to, road, weather or traffic conditions, operational conditions and requirements. Where a tour is cancelled prior to the departure date we shall endeavour to offer the nearest possible departure date or, if this is not acceptable, refund your monies in full. All additional expenses incurred as a result of any delays, cancellations or alterations will be the sole responsibility of the passenger.
Dietary requirements
Important Note: If you or a member of your travel group has special dietary requirements, you MUST advise reservations at the time of booking to ensure adequate arrangements can be made to meet your needs.
Barefoot Tours:
24 hours cancellation policy applies
Discovery Tours Australia:
Cancellation Policy:
Day Tours: Cancellations received within 24hrs prior to departure date and no shows are subject to 100% cancellation fee. Date changes are permitted (subject to availability)
Extended Tours: If cancellation occurs more than 61 days prior to departure a cancellation fee of $300 per person will be deducted from your refund. Cancellations occurring less than 60 days prior to departure will incur the following charges: 31-60 days prior 80% of Total, 30 Days or less 100% of Total Price. We strongly recommend travel insurance.
SEIT Outback Australia:
FIT Tours
50% - within 72 hours
100% - Less than 48 hours
Extended Touring
50% - within 5 days
100% - within 72 hours
Gray Line Sightseeing Day Tours - Gold Coast:
Cancellation fees of 50% may apply for any booking cancelled with between 72 and 24 hours notice. Cancellations fees of 100% may apply to a tour cancelled within 24 hours of travel or when no notice is given. Cancellation fees imposed on Gray Line by our suppliers will also be passed on.
Tours may be cancelled at Gray Line's discretion in the event of unforeseen circumstances.
Skydive Uluru:
All bookings incur a $100 per person cancellation fee, unless cancelling within 48hrs of departure, at which time a 100% cancellation fee applies and no refund is available.
Booking amendments may incur a $100 per person amendment fee.
Getaways SA:
Tour dates can be changed with a minimum of 48 hours notice.
Cancellations received more than 48 hours prior to Tour start will receive a Refund, less a Cancellation Fee of $50.
Tours To Go:
Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.
I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.
