Western Travel Bug:
* non arrival or less than 72 hours notice before departure - no refund
* more than 72 hours notice before departure - 25% non commissionable refund
* cancellation fees apply as soon as Western Travel Bug accept/confirm reservation
Australian Sunset Safaris:
* Time, Tides, and Weather Permitting
Sunset Safaris makes every effort to include ALL activities and destinations listed. However due to the extreme nature of Fraser Island and Rainbow Beach, and weather unpredictability in general, some activities are subject to Tide, Time, and Weather factors, and the tour operator cannot be held liable due to these factors.
CANCELLATION POLICY DUE TO STRONG WINDS (Great Barrier Reef)
Occasionally strong winds will cause the cancellation of the boat that takes us to the Great Barrier Reef. The tour operator will always endeavour to cancel or postpone the excursion to the Town of 1770 before time of departure if winds are too strong. However, due to the unpredictability of winds, we may arrive at the Town of 1770, and be told by the boat company that the trip has been cancelled. In the uncommon event that this occurs, the tour operator will refund the total sum of the purchase price of the Boat ticket and reef tax ($170) at the town of 1770. A range of other activities such as snorkelling and diving in sheltered waters, sea kayaking, surfing, amphibious vehicle rides, and much more may be arranged by the tour operator staff at 1770, and these optional activities are then payable by the customer.
CUSTOMER CANCELLATIONS
Cancellations with less than 24 Hours notice incurs a 100% cancellation fee.
Cancellations with less than 72 hours, but not less than 24 hours, incurs a 50% cancellation fee.
Cancellations with less than 7 days notice, but not less than 72 hours notice incurs a $25% cancellation fee.
Cancellations not less than 7 Days notice will incur a 5% cancellation fee (administrative processing).
All customer cancellation incur a further Tours To Go cancellation fee.
Adventure Tours Australia:
If you cancel some or all portions of your booking cancellation fees will apply. A cancellation will only be effective when we receive written confirmation of the cancellation. If you cancel a trip:
30 days or more prior to departure, we will retain $99 per person;
Between 15 and 29 days prior to departure, we will retain 50% of the total booking cost
14 days or less prior to departure, we will retain 100% paid by you in connection with the booking.
Note that different cancellation conditions apply to some trips and additional services. Your booking consultant will advise if differences apply. Please note that for certain travel arrangements the cancellation charge may be higher than those shown. In certain cases a 100% cancellation fee applies as soon as the booking is made and the ticket is issued. You will be advised of different cancellation charges at time of booking. You are strongly advised to take out cancellation insurance at the time of booking which will cover cancellation fees. If you leave a trip for any reason after it has commenced we are not obliged to make any refunds for unused services.
If you fail to join a tour, join it after departure, or leave it prior to its completion, no refund will be made. The above cancellation fees are in addition to fees which may be levied by accommodation providers, travel agents or third party tour and transport operator fees.
Gray Line Sightseeing Day Tours - Melbourne & Adelaide:
Cancellation fees of 50% may apply for a tour cancelled within 72 and 24 hours of travel. Cancellation fees of 100% may apply to cancellations within 24hrs of travel or when no notice is given. Cancellation fees imposed on Gray Line by our suppliers will also be passed on.
Tours may be cancelled at Gray Line's discretion in the event of unforeseen circumstances.
Blue Mountains Explorer Bus:
All online bookings are fully refundable until the day of travel.
Getaways SA:
Tour dates can be changed with a minimum of 48 hours notice.
Cancellations received more than 48 hours prior to Tour start will receive a Refund, less a Cancellation Fee of $50.
Tours To Go:
Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.
I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.
