Fish Tales Charters:
If less than 36 hours from booking date no refund issued-100%cancellation fee.
36-48 hours from booking date 50% cancellation fee.
Over 48 hours no cancellation fee, except booking fee.
BTS PORT DOUGLAS PTY LTD:
15% cancellation fee is applied for all tours cancelled with more than 48hrs notice of tour departure.
50% cancellation fee is applied for tours cancelled between 12 and 24hrs prior to departure.
No refund for no shows or less than 12 hours notice of cancellation.
Full refund provided if tour or transfer is cancelled by operator.
Down Under Cruise & Dive:
All monies forfeited unless we are notified 48 hours prior to departure. For passengers voluntarily leaving the vessel or withdrawing from a course after day one, there will be no refund.
Cancellation of a dive course is fully refundable up until the end of day 1 only. Excluding deposit if paid.
All Tours are subject to the effect of weather or unforeseen circumstances. All dives are weather permitting and operate at the Captains discretion. No refund for incomplete dives. Should a cruise not operate for any such reason passengers will be offered an alternative day or refund for days lost only.
The operator reserves the right to cancel any tour, change vehicle type or arrange an alternative carrier if the minimum numbers in a group is not sufficient.
A reef tax applies to all persons traveling to the Great Barrier Reef. This will be $20 and payable onboard.
Please be aware that snorkelling and diving may be a strenuous activity. All divers must complete a medical questionnaire on board. Some existing medical conditions and / or the taking of certain medication may exclude the individual from in-water activities. Please discuss existing medical conditions with staff prior to travel. Divers 65 yrs and over must provide a current AS4005-1 dive medical prior to travel.
Certified divers must show an internationally recognised scuba cert card. In the interest of safety we recommend that you do not fly within 24hrs of last dive.
Please consider wind strength or roughness of sea before booking. All trips/dives are weather permitting at captains /divers discretion. No refund for incompleted dives. No refund for passengers voluntarily leaving any vessel early. All monies forfeited if cancelling less than 48hrs prior to travel. Should a trip be cancelled, passengers may be offered an alternative day for lost time/trip.
Blazing Saddles Adventures:
Cancellations 24-48 hours prior to date of travel - 50% refund.
We regret to advise that there are no refunds for cancellations less than 24hours prior to date of travel.
AAT Kings:
Due to the Extensive organistion involved with touring, cancellation fees are applicable to compensate for costs and lost revenue. AAT Kings strongly recommend travel insurance to cover against such charges.
Cancellation fees will be levied relative to the amount of notice given.
Cancellations received within 1-6 days prior to travel will incur a 50% cancellation fee. Cancellations within 24hrs of departure time will incur a 100% cancellation fee (no refund).
The operator reserves the right to cancel tours and amend prices, itineraries and days of operation as required. Clients are strongly advised to take out travel insurance. At times it may be necessary to provide alternative transport. Refunds are not available for wet weather or for changing weather conditions.
for Wine or Reason:
If a cancellation of a Wine Tour occurs outside of 30 days form the Tour departure date a full refund will be given,
Cancellation inside of 15-30 days will incur a 50% cancellation fee,
Within 14 days of departure 100% cancellation fees will apply.
Mike Ball Dive Expeditions:
If a passenger cancels their booking with notice of less than 90 days, they forfeit 30% of trip fee. If notice is less than 30 days, they forfeit 100% of trip fee.
If the tour operator is forced to cancel the trip due to adverse weather conditions, passengers will receive a credit for future travel with the same tour operator, or a refund equal to 85% of the trip cost.
Captain Cook Cruises - PS Murray Princess:
Cancellation of a bokoing or part thereof will incur the following fees:
* More than 60 days before departure - $50 per person
* Between 30 & 60 days before departure - Loss of deposit
* Between 15 & 30 days before deparutre - 50% of total cost
* Less than 14 days before departure - 100% of total cost
Cancellation fees up to 50% of the cruise fare less an administration fee of $50 per person, may be applied to another cruise if completed within 12 months of the original booking. Special payment and cancellation conditions apply for groups of 15 or more and Special Event Cruises, which are available on application.
No refunds will be made for services not availed once travel has commenced. All refund claims must be made in writing. Please note: operators (other than SeaLink Travel Group) reserve the right to charge cancellation fees in addition to the above.
Tours To Go:
Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.
I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.
