Dolphin Wild Island Cruises:
Online bookings are not refundable however if due to weather the trip is cancelled a full refund (less the booking fee) will be given.
Cairns Dive Centre:
Cancellations or changes to bookings within 48hrs of departure for any reason will not be entitled to any refund. 20% Cancellation fee on all bookings regardless of date.
Big Cat Green Island Reef Cruises:
No cancellation fees are applied by the Tour Operator.
ADAMS PINNACLE TOURS:
Cancellation Policy:
Due to the extensive organisation involved with touring, a strict cancellation fee will be applicable to compensate for costs and lost revenue. We strongly recommend you take out travel insurance to cover against such charges. Once any payment is made the following cancellation fees will apply in addition to any fees levied by your booking agent:
Cancellation Fees: Day Tours
Cancellation within 2 days (48hrs) of departure results in a 100% cancellation fee.
Cancellations between 3 and 5 days prior to departure results in a 50% cancellation fee.
Cancellation Fees: Short Break Tours (2-5 days duration)
Cancellations within 5 days of departure results in up to a 100% cancellation fee.
Cancellations 6-15 days prior to departure result in a 50% cancellation fee.
Cancellations 16-29 days prior to departure result in a 25% cancellation fee.
Cancellations 30 or more days prior to departure results in : up to a 10% fee charged by Adams Pinnacle Tours
Amendment Fees: Day Tours
A charge of $50 per person may apply to booking amendments received more than 5 days prior to tour departure. This is at the sole discretion of Adams Pinnacle Tours. Amendments made within 5 days prior to the tour departure will be treated as cancellations and the applicable cancellation fee will apply.
Amendment Fees: Short Break Tours (2-5 days duration)
A Charge of $100 per person may apply to any modification after the original booking has been confirmed and at least 30 days prior to the tour departure. This is at the sole discretion of Adams Pinnacle Tours. Amendments within 30 days of travel will be treated as cancellations and the cancellation policy applied.
AAT Kings:
Due to the Extensive organistion involved with touring, cancellation fees are applicable to compensate for costs and lost revenue. AAT Kings strongly recommend travel insurance to cover against such charges.
Cancellation fees will be levied relative to the amount of notice given.
Cancellations received within 1-6 days prior to travel will incur a 50% cancellation fee. Cancellations within 24hrs of departure time will incur a 100% cancellation fee (no refund).
The operator reserves the right to cancel tours and amend prices, itineraries and days of operation as required. Clients are strongly advised to take out travel insurance. At times it may be necessary to provide alternative transport. Refunds are not available for wet weather or for changing weather conditions.
AUSTRALIAN NATURAL TREASURES TOURING:
Full amounts are payable for ‘no shows’ or cancellations less than 24 hours from departure. Cancellations less than 1 week before departure we will incur a charge of 50%. More than one weeks notice will incur no charge.
Where a private cottage has been booked as part of a cancelled booking, the whole charge will apply if less than 3 days notice is given, unless the cottage is able to be resold.
Australian Day Tours:
DAY TOURS
· Tours cancelled within 48 hours will incur a 50% fee.
· If cancelled within 24hrs of travel or passengers Fail to Load 100% cancellation fee applies.
. Concession Fares - Valid for Australian and New Zealand Pension and Senior Card Holders.
ACCOMMODATED/OVERNIGHT TOURS
· A $150 cancellation fee applies for accommodated tours cancelled 3 days or more prior to departure.
· Accommodated Tours cancelled within 3 days of departure will incur a 50% cancellation fee.
· 100% cancellation fee applies if cancelled within 24hrs of departure or if passengers fail to load.
Adventure Tours Australia:
If you cancel some or all portions of your booking cancellation fees will apply. A cancellation will only be effective when we receive written confirmation of the cancellation. If you cancel a trip:
30 days or more prior to departure, we will retain $99 per person;
Between 15 and 29 days prior to departure, we will retain 50% of the total booking cost
14 days or less prior to departure, we will retain 100% paid by you in connection with the booking.
Note that different cancellation conditions apply to some trips and additional services. Your booking consultant will advise if differences apply. Please note that for certain travel arrangements the cancellation charge may be higher than those shown. In certain cases a 100% cancellation fee applies as soon as the booking is made and the ticket is issued. You will be advised of different cancellation charges at time of booking. You are strongly advised to take out cancellation insurance at the time of booking which will cover cancellation fees. If you leave a trip for any reason after it has commenced we are not obliged to make any refunds for unused services.
If you fail to join a tour, join it after departure, or leave it prior to its completion, no refund will be made. The above cancellation fees are in addition to fees which may be levied by accommodation providers, travel agents or third party tour and transport operator fees.
GBR Helicopters:
Cancellations must be made 24 hours prior to flight to receive 100% refund. (Note: Bookings travelling from 5-17 February 2016 will require 7 days notice for cancellations, not 24hrs)
Minimum 2 passengers to confirm bookings.
River City Cruises:
24 Hour Notice
Captain Cook Cruises (WA):
Cancellation or Changing Passenger Numbers.
Cancellations received with more than 72hrs notice prior to tour departure may receive a refund.
Cancellations within 72hrs of departure no refund will be issued.
IN ALL CASES NO REFUNDS WILL BE GIVEN FOR 'NO SHOWS'
All postponed cruises are treated as cancellations.
Coral Sea Dreaming:
Cancellations more than 28 days prior to departure - 20% cancellation fee.
Cancellations from 7 days to 28 days prior to departure - 35% cancellation fee.
Cancellations less than 7 days prior to departure and no-shows - 100% cancellation fee.
Should a trip be cancelled due to poor weather of mechanical breakdown, we will provide a full refund.
No refunds are offered if little or no sailing occurs.
iWander Tasmania:
Cancel up to 24 hours in advance for a full refund
Tours To Go:
Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.
I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.
