Great Adventures:
F.I.Ts (FULLY INDEPENDENT TRAVELLERS): Great Adventures reserves the right to impose a 100% cancellation fee for any booking not cancelled at least 24 hours prior to departure date.
For Group bookings of 15 or more people, a Group cancellation policy applies. Please contact tourstogo.com for more detiails.
Skypark Cairns by AJ Hackett:
Bungy & Minjin: Before registration - Full refund / After registration - No refund
Parasail & Jetski: No refund if notice of cancellation is less than 24 hours.
Captain Cook Cruises:
All cancellations are subject to an AUD$50.00 administration fee per person. Cancellation requests must be made in writing, and we strongly suggest the use of registered mail or fax. Cancellations received inside 60 days of sailing will be subject to cancellation charges at the following rates:
30-59 days; AUD$200.00 pp deposit.
within 15-29 days; 50% of fare.
14 days or less; 100% of fare.
no-shows at sailing; 100% of fare.
Cancellation fees, less the administration fee may be applied to another cruise if completed within 12 months of original booking.
Western Travel Bug:
* non arrival or less than 72 hours notice before departure - no refund
* more than 72 hours notice before departure - 25% non commissionable refund
* cancellation fees apply as soon as Western Travel Bug accept/confirm reservation
Wildlife Tours Australia:
Although every effort is made, Wildlife Tours Australia shall not be liable for any illness, injury, damages, loss, delay or failure to join the tour that may occur due to factors beyond our control. We highly recommend all passenger have travel insurance coverage. Wildlife Tours Australia retains the right to alter routes, itineraries, fares, days of operation or even cancel tours if unforeseen circumstances occur. Other accredited tour operators may be used on some tours.
Cancellation within 7 days of departure will result in a 50% loss of the ticket price; Cancellation within 48 hours or failure to show will result in full fare forfeiture. $25 per person transfer fee applies to any transfer of service within 7 days of departure.
Nautilus Aviation:
48hrs cancellation notice required for full refund.
Australian Day Tours:
DAY TOURS
· Tours cancelled within 48 hours will incur a 50% fee.
· If cancelled within 24hrs of travel or passengers Fail to Load 100% cancellation fee applies.
. Concession Fares - Valid for Australian and New Zealand Pension and Senior Card Holders.
ACCOMMODATED/OVERNIGHT TOURS
· A $150 cancellation fee applies for accommodated tours cancelled 3 days or more prior to departure.
· Accommodated Tours cancelled within 3 days of departure will incur a 50% cancellation fee.
· 100% cancellation fee applies if cancelled within 24hrs of departure or if passengers fail to load.
Cairns Adventure Group:
50% Refund within 48 hours no refund if within 24 hours of departure
Exemplar Coaches & Limousines:
No penalty outside 24 hours. 100% within 24 hours.
Mike Ball Dive Expeditions:
If a passenger cancels their booking with notice of less than 90 days, they forfeit 30% of trip fee. If notice is less than 30 days, they forfeit 100% of trip fee.
If the tour operator is forced to cancel the trip due to adverse weather conditions, passengers will receive a credit for future travel with the same tour operator, or a refund equal to 85% of the trip cost.
Aussie Perth Tours:
If for any reason (weather, road blocks, minimum numbers not achieved) we can no longer operate a scheduled tour, we will refund the cost of the tour to those clients who have made advance payments in full.
Due to the extensive organisation involved with touring, a strict cancellation fee applies to compensate for costs and lost revenue. We strongly recommend all clients have travel insurance to cover against such charges. Once a booking is made, the following charges will apply in the event of cancellation by the client:
30+ days prior to date of travel – no charge
30 to 15 days before departure – 25% charge
14 to 8 days before departure – 50% charge
7 days or less before departure or no-show – 100% charge
For personalised packaged tours, any deposits paid are strictly non-refundable, and the balance must be received 1 month prior to the commencement of the tour. If you fail to join a tour or join it after scheduled departure, no tour amount will be refunded. Similarly, if you leave the tour before the scheduled conclusion, no amount of the tour will be refunded.
The above cancellation fees are in addition to cancellation fees that may be applied by accommodation providers or third party tour and transport service providers.
Tours To Go:
Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.
I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.
